Covid 19 Safety Policy

As an online business we are very grateful to have been able to continue to trade during the global Covid 19 pandemic.  Going forward we want to reassure you that we carefully follow government guidelines in order to stay safe and keep our valued customers safe.

Vintage Jewel Box is a small business run by myself with some help from my husband.  We have no employees and work from a private office space with very minimal outside contact so we are low risk.  It also means we are able to be in complete control of the processing of all orders.

All our items are cleaned as standard and are now also UV sanitised as part of the packing process.  We take extra care with hygeine when handling your order and use new presentation boxes and packing materials which are environmentally friendly if possible.

We aim to ship 2/3 times a week to minimise the number of trips to the post office or we have a Fed Ex collection.  
As the Covid situation flutuates it means delivery times can vary.  UK deliveries appear to be back to normal but there may be delays in other countries.  Please check our Shipping & Returns page for a guide to normal delivery times and check with your local postal service.

Buying jewellery is not essential, but it is a real joy and whether you are buying a piece to celebrate a special occasion or as treat for yourself we hope to make the experience a happy one!

If you have any questions please feel free to Contact Us

Keep safe and well.

Carol x